Buffalo Beamworks

Buffalo Beamworks (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.buffalobeamworks.com (the “Site”) or interact with our services.

By using our Site, you agree to the practices described in this policy.

We may collect personal information that you voluntarily provide to us when you:

• Place an order
• Request a quote
• Contact us through our website
• Subscribe to communications
• Provide personalization details for custom products
   

The types of personal information we may collect include:

• Name
• Email address
• Phone number
• Shipping and billing address
• Order details and customization requests
• Payment information (processed through secure third-party payment providers)
   

We may also automatically collect limited technical information when you visit the Site, including:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the Site
• Cookies and analytics data
   

We use the information we collect to:

• Process and fulfill orders
• Provide custom engraving services
• Communicate with customers regarding orders or inquiries
• Improve our website and customer experience
• Send updates, promotions, or announcements (only if you opt in)
• Prevent fraud and maintain site security
   

Payments may be processed through third-party payment providers (such as Shopify Payments, PayPal, Stripe, Square, or similar services depending on the checkout system used).

Buffalo Beamworks does not store full credit card numbers on our servers. Payment providers process financial information according to their own privacy and security policies.

We do not sell or rent your personal information.

We may share limited information with trusted third parties only when necessary to operate our business, including:

• Payment processors
• Shipping carriers (USPS, UPS, FedEx, etc.)
• Website hosting providers
• Analytics services (such as Google Analytics)
   

These service providers are only permitted to use your information to perform services for us.

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze site traffic
• Remember user preferences
   

You may disable cookies through your browser settings, though some features of the Site may not function properly.

We retain personal information only as long as necessary to:

• Fulfill orders
• Maintain business records
• Comply with legal and tax obligations
   

We take reasonable administrative and technical measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.

Depending on your location, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data where applicable
• Opt out of marketing communications
   

To exercise these rights, contact us using the information below.

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Buffalo Beamworks

Boston, New York, USA

Email: sales@buffalobeamworks.com